Each person has a different cervix height ranging from low, mid, or high. Cervix position can also change during your cycle. It’s important to know your cervix height to ensure the cup your purchase won’t be too long and fall out, or too short and be difficult to reach.
Both menstrual cups and discs can be worn for up to (but not longer than) 12hrs. However, if you have a very heavy flow, you may need to empty your cup or disc every 3-4hrs on your heaviest days. Knowing your level of flow will help you work out how often you may need to empty your cup or disc.
The Hello Average Cervix Cup Duo Box – 2 cups, 1 box!
Designed and made in New Zealand, the Hello Cup is manufactured from high-quality TPE plastic (thermoplastic elastomer). Unlike silicone cups, the Hello Cup is fully recyclable once it reaches the end of its life. The Hello Cup has a completely smooth outer top rim and is comfortable and soft to the touch. It is also hypoallergenic which is great news for women who may have silicone sensitivities.
For those who are undecided on which size Hello Cup to buy, the duo box offers 2 different sized cups. This ensures you will find the best size for your particular needs. The duo pack is also a more economical option for 2 people (such as mother and daughter), who want to make the switch to a menstrual cup, but with each needing a different size.Â
Can be worn for up to 12 hours or overnight. However, if you have a heavy flow, you may need to empty it every 3-4 hours during your heaviest days.
Holds 3x more than disposable tampons or pads
Made from TPE medical-grade plastic sourced from Germany
Contains no silicone, rubber, latex, PBA’s, or heavy metals
Dyes used to colour the Hello Cup are certified food grade and comply with EU and FDA standards
Easy-grip rings to make removal easier
Toggle stem
Fun colours
Variety of sizes for women of all ages and stages
The special rim of the Hello Cup helps to stop any splashes as you’re removing it
Can last for up to 5 years
Fully recyclable – that’s the cup and the packaging!
FDA registered
Vegan certified
Made in Aotearoa, New Zealand
Please note: In order to reduce waste and their carbon footprint, the Hello Cups no longer come with a cotton storage bag
Hello Cup Sizing:
The Hello Average Cervix Cup is suitable for people with an average height cervix. This usually means you can feel your cervix by your second knuckle. We recommend checking your cervix height during your period to help determine where your cervix sits. Hello also make different length cups specifically for people with a high or low cervix. If you know that the average cervix cup is the one for you, but you aren’t sure if you need the small or large size, then why not try the Duo Box.
Small – Specifically designed for younger users, super-fit petite women, or for those that prefer a mini tampon. The Small Hello Cup is slightly smaller than the regular sizes. It is also softer, making insertion and learning to use a menstrual cup a little less daunting.Â
Medium – the most popular size. This size is recommended for women who are under 35 years of age and who have not given birth. If you are a particularly fit woman with an excellent pelvic floor, then the Medium should be fine for you regardless of age.Â
Before first using your Hello Cup, please sterilise it by either boiling in a pot of water for 3-5 minutes, using a microwave cup steriliser, or by soaking in a solution made with a sterilisation tablet.Â
Many menstrual cups recommend using a ‘C’ fold for the easiest insertion. However, the Hello Cup is best inserted using a shallow punch-down fold. Keep the fold shallow so it does not go all the way down to the bottom of the cup.
Insertion:
Wash your hands before inserting or removing your Hello Cup.
Sit on the loo or try standing with one foot resting on the toilet seat.
Choose a fold. The ‘punch down’ fold is a Hello Cup favourite.
With a firm hold on your cup, angle it slightly backward toward the tip of your tailbone rather than ‘straight up’. Insert the entire cup into your vaginal canal until it is sitting a bit lower than where you would position a tampon.
Release your hold on the cup once you have inserted and positioned it. It should now ‘pop’ fully open. To check that it has opened, run your finger around the base of the cup. If you feel any indents, try rotating the cup a couple of times to help it open completely.
 Removal:
The length of time you can use your Hello Cup before needing to empty it will determine largely on your level of flow. However, you should not wear your cup for more than 12 hours.
To remove the Hello Cup, locate the base of the cup (don’t pull it out by the stem). Use your thumb and index finger to gently squeeze the base of the cup and release the seal. If you can’t reach your cup, use your muscles to ‘bear down’, or try squatting which will help shorten the vaginal canal.
Once the seal is broken, gently pull the cup out. Tip the contents into the toilet, rinse and reinsert. If you do not have easy access to a tap, simply wipe the cup with some toilet paper.
Your Hello Cup does not need to be boiled or sterilised during your period. This is best done before first using it and then at the end of each period. After sterilisation, allow the cup to air dry and then store it out of direct sunlight.
During your period, simply rinse the cup under cold water or give it a clean with a menstrual cup cleanser. Ensure any residual cleanser has been completely rinsed off before reinserting the cup.
Some staining is normal in any brand of menstrual cup (especially in lighter colours). To help reduce staining, it is best to rinse your cup in cold water after removing. If staining has set in, then you can try using a dilution of white vinegar and water, or lemon juice and water in a 1:2 ratio. Let you cup soak in this mixture overnight and then wash as normal in the morning. Hello Period have also formulated a Hello Wash and Hello Go Travel Spray which can be used to clean any brand of menstrual cup or disc.
Hello Cups are available in a variety of sizes and styles. The one you choose will depend primarily on your cervix height. If you can touch your cervix by your first knuckle, choose the low cervix model, if the second knuckle, choose the average cervix model, if the third knuckle, choose the high cervix Hello Cup.
The TPE material of the Hello Cup does tend to make it slightly firmer than silicone menstrual cups. This may increase the chance of bladder discomfort. If you have a sensitive bladder, stick to a smaller size of Hello Cup, or try a cup like the Saalt Soft.
Everyone’s anatomy is different and some people have more success with a menstrual disc rather than a cup and vice versa. The main differences include:
Cups use suction to stay in place whereas discs stay in place by lodging behind the pubic bone.
Discs are messier to remove and you cannot accurately measure your level of flow. They can also ‘autodump’ which can be both a great feature and a not so great one if uncontrolled!Â
Discs hold more volume than cups, however, they still should not be worn for more than 12 hours.
Yes, the firmer nature of TPE material makes the Hello Cup a great option for people with strong pelvic floor muscles, who may find that their muscles ‘crush’ the rim and break the seal of other menstrual cups.
Medical-grade TPE (thermoplastic elastomer), is free of silicone, making it an excellent hypoallergenic choice for people who may have reactions to silicone products.
When warmed, TPE also moulds to the shape of each person’s particular anatomy. You may find that your cup has an oval shape upon removal, which indicates that it has moulded to create a custom fit.
2 reviews for Hello Average Cervix Cup – Duo Box
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Rated 5 out of 5
Sharon S. (verified owner)–
Fantastic easy to use once you get the hang of it.
Rated 5 out of 5
Linda McDonald (verified owner)–
Took a little practice to get the technique right but I love the freedom and confidence this has given me, highly recommend making the switch.
Only logged in customers who have purchased this product may leave a review.
 Removal:
Sharon S. (verified owner) –
Fantastic easy to use once you get the hang of it.
Linda McDonald (verified owner) –
Took a little practice to get the technique right but I love the freedom and confidence this has given me, highly recommend making the switch.