What is the Hello Cup?
Designed and made in New Zealand, the Hello Cup is manufactured from high-quality TPE plastic (thermoplastic elastomer). Unlike silicone cups, the Hello Cup is fully recyclable once it reaches the end of its life. The Hello Cup has a completely smooth outer top rim and is comfortable and soft to the touch. It is also hypoallergenic which is great news for women who may have silicone sensitivities.
The Hello Average Cervix Cup is suitable for people with an average height cervix. This usually means you can feel your cervix by your second knuckle. We recommend checking your cervix height during your period to help determine where your cervix sits. Hello also make different length cups specifically for people with a high or low cervix. If you know that the average cervix cup is the one for you, but you aren’t sure if you need the small or large size, then why not try the Duo Box.
Most women can wear the Hello Cup for up to 8 hours or overnight. However, if you have a heavy flow, you may need to empty it every 3-4 hours during your heaviest days, and then leave it for up to 8 hours on your lighter days. This is the case for most menstrual cup brands.
Many menstrual cups recommend using a ‘C’ fold for the easiest insertion. The Hello Cup, however, is best inserted using a shallow punch-down fold. It is best that the fold is shallow and does not go all the way down to the bottom of the cup.
Hello Cup Features:
- Suitable for average cervix height
- Made from TPE medical-grade plastic sourced from Germany
- Contains no rubber, latex, PBA’s, or heavy metals
- Dyes used to colour the Hello Cup are certified food grade and comply with EU and FDA standards
- Easy-grip rings to make removal easier
- Toggle stem
- Fun colours
- Variety of sizes for women of all ages and stages
- The special rim of the Hello Cup helps to stop any splashes as you’re removing it
- Can last for up to 5 years
- Fully recyclable – that’s the cup and the packaging!
- FDA registered
- Made in New Zealand
- Cup storage bag included
Small – Specifically designed for younger users, super-fit petite women, or for those that prefer a mini tampon. The Small Hello Cup is slightly smaller than the regular sizes. It is also softer, making insertion and learning to use a menstrual cup a little less daunting.
Medium – the most popular ‘one size fits most’. This size is recommended for women who are under 35 years of age regardless of childbirth history.
Large – If things are a bit roomy up there, your pelvic floor is not what it used to be, and you’re over 35 years, this may well be your perfect match.
How to use the Hello Cup:
Before first using your Hello Cup, please sterilise it by either boiling in a pot of water for 3-5 minutes, using a microwave cup steriliser, or by soaking in a solution made with a sterilisation tablet.
- Wash your hands before inserting or removing your Hello Cup.
- Sit on the loo or try standing with one foot resting on the toilet seat.
- Choose a fold. The ‘punch down’ fold is a Hello Cup favourite.
- With a firm hold on your cup, angle it slightly backward toward the tip of your tailbone rather than ‘straight up’. Insert the entire cup into your vaginal canal until it is sitting a bit lower than where you would position a tampon.
- Release your hold on the cup once you have inserted and positioned it. It should now ‘pop’ fully open. To check that it has opened, run your finger around the base of the cup. If you feel any indents, try rotating the cup a couple of times to help it open completely.
- The length of time you can use your Hello Cup before needing to empty it will determine largely on your level of flow. However, you should not wear your cup for more than 8 hours.
- To remove the Hello Cup, locate the base of the cup (don’t pull it out by the stem). Use your thumb and index finger to gently squeeze the base of the cup and release the seal. If you can’t reach your cup, use your muscles to ‘bear down’, or try squatting which will help shorten the vaginal canal.
- Once the seal is broken, gently pull the cup out. Tip the contents into the toilet, rinse and reinsert. If you do not have easy access to a tap, simply wipe the cup with some toilet paper.
How to Clean the Hello Cup:
Your Hello Cup does not need to be boiled or sterilised during your period. This is best done before first using it and then at the end of each period. After sterilisation, allow the cup to air dry and then store it in its bag out of direct sunlight.
During your period, simply rinse the cup under cold water or give it a clean with a menstrual cup cleanser. Ensure any residual cleanser has been completely rinsed off before reinserting the cup.
Some staining is normal in any brand of menstrual cup (especially in lighter colours). To help reduce staining, it is best to rinse your cup in cold water after removing. You can then wash with a mild soap or one of the many menstrual cup washes available. If staining has set in, then you can try using a dilution of white vinegar and water, or lemon juice and water in a 1:2 ratio. Let you cup soak in this mixture overnight and then wash as normal in the morning.
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