Hello Period | Low Cervix Menstrual Cup
Unlike the regular style Hello Cup, this Low Cervix design does not have a toggle/stem at the base. This makes the cup shorter and more suitable for people with a low cervix/shorter vaginal canal, who may otherwise find the toggle exposed, or uncomfortable. Instead of the toggle, the base of the Hello Low Cervix Cup is rounded and slightly thickened – allowing for easier removal. If you are unsure about which size cup to choose, why not try the Hello Low Cervix Duo Box.
Hello Cup features:
- Suitable for a low cervix height/short vaginal canal
- No stem
- Designed by a registered nurse
- Can be worn for up to 12 hours or overnight. However, if you have a heavy flow, you may need to empty it every 3-4 hours during your heaviest days.
- Made from TPE medical grade plastic sourced from Germany
- Contains no silicone, rubber, latex, PBA’s, or heavy metals
- Dyes used to colour the Hello Cup are certified food grade and comply with EU and FDA standards
- Easy-grip rings to make removal easier
- Available in 2 sizes to suit people of all ages and stages
- The special rim of the Hello Cup helps to reduce any splashes as you’re removing it
- Reusable for several years
- FDA registered
- Made in New Zealand
- Please note: In order to reduce waste and their carbon footprint, the Hello Cups no longer come with a cotton storage bag.

Hello Cup Sizing:
The Hello Low Cervix Cup is suitable for people with a low cervix height. This usually means you can feel your cervix by your first knuckle. We recommend checking your cervix height during your period to help determine where your cervix sits. Hello also make different length cups specifically for people with a high or average cervix. If you know that the low cervix cup is the one for you, but you aren’t sure if you need the small or large size, then why not try the Duo Box.
Medium – the most popular size. This size is recommended for women who are under 35 years of age and who have not given birth. If you are a particularly fit woman with an excellent pelvic floor, then the Medium should be fine for you regardless of age.
Dimensions: 41mm diameter | 43mm total length | 21ml capacity
Large – If things are a bit roomy up there and you’re over 35 years, this may well be your perfect match.
Dimensions: 45mm diameter | 47mm total length | 28ml capacity
Before first using your Hello Cup, please sterilise it by either boiling in a pot of water for 3-5 minutes, using a microwave cup steriliser, or by soaking in a solution made with a sterilisation tablet.
Many menstrual cups recommend using a ‘C’ fold for the easiest insertion. However, the Hello Cup is best inserted using a shallow punch-down fold. Keep the fold shallow so it does not go all the way down to the bottom of the cup.
Insertion:
- Wash your hands before inserting or removing your Hello Cup.
- Sit on the loo or try standing with one foot resting on the toilet seat.
- Choose a fold. The ‘punch down’ fold is a Hello Cup favourite.
- With a firm hold on your cup, angle it slightly backward toward the tip of your tailbone rather than ‘straight up’. Insert the entire cup into your vaginal canal until it is sitting a bit lower than where you would position a tampon.
- Release your hold on the cup once you have inserted and positioned it. It should now ‘pop’ fully open. To check that it has opened, run your finger around the base of the cup. If you feel any indents, try rotating the cup a couple of times to help it open completely.
- The length of time you can use your Hello Cup before needing to empty it will be determined largely on your level of flow. However, you should not wear your cup for more than 12 hours.
- To remove the Hello Cup, locate the base of the cup (don’t pull it out by the stem). Use your thumb and index finger to gently squeeze the base of the cup and release the seal. If you can’t reach your cup, use your muscles to ‘bear down’, or try squatting which will help shorten the vaginal canal.
- Once the seal is broken, gently pull the cup out. Tip the contents into the toilet, rinse and reinsert. If you do not have easy access to a tap, simply wipe the cup with some toilet paper.
Your Hello Cup does not need to be boiled or sterilised during your period. This is best done before first using it and then at the end of each period. After sterilisation, allow the cup to air dry and then store it out of direct sunlight.
During your period, simply rinse the cup under cold water or give it a clean with a menstrual cup cleanser. Ensure any residual cleanser has been completely rinsed off before reinserting the cup.
Some staining is normal in any brand of menstrual cup (especially in lighter colours). To help reduce staining, it is best to rinse your cup in cold water after removing. If staining has set in, then you can try using a dilution of white vinegar and water, or lemon juice and water in a 1:2 ratio. Let you cup soak in this mixture overnight and then wash as normal in the morning. Hello Period have also formulated a Hello Wash and Hello Go Travel Spray which can be used to clean any brand of menstrual cup or disc.
What we love about Hello!
We have partnered with Hello in bringing their range to Australia since 2018. In this time, it has been a consistent and loved brand by our customers. The Hello range has been thoughtfully designed by a registered nurse and the company maintains their commitment to quality, sustainability, and happy cup customers! A few of their stand out features include:
- Made in New Zealand – with Hello you know you are getting a high quality product in a world of increasingly available generic cup and disc brands.
- Hello has every age and anatomy covered by providing a full range of cups covering low, average, and high cervix cups, as well as duo boxes, and the Hello disc.
- Made from medical-grade TPE (thermoplastic elastomer), making it one of the very few silicone free cups and suitable for people who may have sensitivities to silicone.
- Beautiful and fully recyclable packaging makes the Hello cup fun to receive and excellent to gift.
- Help is at hand! Hello want their customers to love their products so they are ready and willing to help you on your cup journey.

Hello Low Cervix Cup FAQ's
If you are unsure of which size you should purchase, please reach out to us for assistance. Alternatively, why not check out the more cost effective Hello Low Cervix Duo Box.
Sometimes a menstrual cup can travel further up the vaginal canal, particularly when you are lying down. If you have a low cervix, then you shouldn’t have any trouble reaching your Hello low cervix cup. However, if you have misjudged your cervix height, you can do the following to make removal easier:
- If you’ve been lying down, walk around for awhile and let gravity do it’s thing.
- Relax, squat (to shorten the vaginal canal), and gently bear down several times with your pelvic floor muscles.
- It is important that you relax. If you are tense, your vaginal muscles will also tense and make it harder to get to your cup.
No. The Hello Cups are not designed for use during sex, however, the Hello Disc definitely is! For mess free period sex, why not give a disc a go?
The TPE material of the Hello Cup does tend to make it slightly firmer than silicone menstrual cups. This may increase the chance of bladder discomfort. If you have a sensitive bladder, stick to a smaller size of Hello Cup, or try a cup like the Saalt Soft.
Both the Hello Low Cervix Cup and the Hello Disc are suitable for use if you have a low lying cervix.
Everyone’s anatomy is different and some people have more success with a menstrual disc rather than a cup and vice versa. The main differences include:
- Cups use suction to stay in place whereas discs stay in place by lodging behind the pubic bone.
- Discs are messier to remove and you cannot accurately measure your level of flow. They can also ‘autodump’ which can be both a great feature and a not so great one if uncontrolled!
- Discs hold more volume than cups, however, they still should not be worn for more than 12 hours.
Yes, the firmer nature of TPE material makes the Hello Cup a great option for people with strong pelvic floor muscles, who may find that their muscles ‘crush’ the rim and break the seal of other menstrual cups.
Medical-grade TPE (thermoplastic elastomer), is free of silicone, making it an excellent hypoallergenic choice for people who may have reactions to silicone products.
When warmed, TPE also moulds to the shape of each person’s particular anatomy. You may find that your cup has an oval shape upon removal, which indicates that it has moulded to create a custom fit.
Anonymous (verified owner) –
Samantha H. (verified owner) –
I’m so glad I finally found a cup that I can wear without a toggle. So comfortable and easy to use.
Hannah (verified owner) –
This low cervix cup and it has changed the game for me with menstrual cups, I love it!