Still unsure if a menstrual cup is the right decision for you? Ruby Cup offer a 120 day money back guarantee. This is one of the most generous guarantees offered by a menstrual cup company, and gives you 4 calendar months to try your new Ruby Cup to make sure it is the best fit for you! If you are having difficulties with your menstrual cup and the Ruby cup user guide doesn’t help, you can always get in touch with us or Ruby Cup direct (firstname.lastname@example.org) for further guidance on how to use your menstrual cup.
If you decide that you would still like to exchange or return your Ruby Cup, you can do so within 120 days, no questions asked.
How does it work?
If you decide that you need to change or return your Ruby Cup, you will need to:
PLEASE NOTE: The exchange and refund process is done directly through Ruby Cup and is not issued/fulfilled by MCA Online. Returned cups must be posted to Ruby Cup in Spain. If you need help with your return, please do not hesitate to contact us.
Terms and conditions
For a detailed description of the reimbursement process, please visit the Ruby Cup FAQs.